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KLiC Hardware Support (KLiC Certificate in IT Hardware Support)

Skills: Identifying PC Components, Identifying System Unit Components, Identifying Storage Devices, Assembling a PC, Installing and Configuring a Printer, Troubleshooting and Maintaining Printers, Troubleshooting PC Hardware, Managing safety Hazards, Communication and Professionalism

Tools: PC Hardware, Hardware Monitoring Tools, Multi meters


Detailed Syllabus:

KLiC Hardware Support

Introduction to IT Hardware

  • Identifying System Unit Components
  • Motherboard Overview
  • Motherboards -Input-output Ports
  • Motherboards Expansion Slots
  • Motherboard buses
  • Motherboards-CPU Sockets
  • Understanding CPU Characteristics -Part 1
  • Understanding CPU Characteristics -Part 2
  • CPU Cooling Techniques
  • Motherboards-Jumpers and Power Connectors
  • Motherboards -Fans
  • Multimedia Devices
  • Display Cables and Connectors
  • Identifying Storage Devices
  • SATA Drives
  • PATA Drives
  • SCSI Drives
  • RAIDĀ  Drives -Part 1
  • Understanding Laser Printers -Part 1
  • Understanding Laser Printers -Part2
  • Laser Printer Maintenance-Calibration & Cleaning
  • Laser Printer -Toner Replacement & Maintenance Kits
  • Understanding Inkjet Printers
  • Inkjet Printer Cleaning and Maintanance
  • Understanding Thermal Printers
  • Understanding Impact Printers
  • Setting up and Installing a Printer
  • Installing Various Types of Hardware Components
  • Assembling a PC

Overview of Laptop Hardware

  • Laptop Hardware- Speakers, Motherboards & CPU
  • Laptop Hardware-Memory & Optical Drives
  • Laptop RAM and SSDs
  • Laptop Components- Express Cards 
  • Laptop Components- Expansion Cards 
  • Tablets vs Laptops

Overview of Laptop Hardware

  • Laptop Hardware- Speakers, Motherboards & CPU
  • Laptop Hardware-Memory & Optical Drives
  • Laptop RAM and SSDs
  • Laptop Components- Express Cards 
  • Laptop Components- Expansion Cards 
  • Tablets vs Laptops

Troubleshooting IT Hardware

  • Working with BIOS
  • Configuring BIOS settings
  • Troubleshooting Hard Drives
  • Troubleshooting Printers
Download Syllabus