Office Assistance

• Aspiring Office Assistants: Individuals aiming to build a career in administrative support roles across various organizations.
• Students and Graduates: Those seeking to enhance their employability by acquiring practical office management skills.
• Professionals Transitioning to Administrative Roles: Individuals looking to shift their career focus to office administration and support functions.
• Small Business Owners and Entrepreneurs: Individuals managing their own businesses who wish to streamline administrative tasks and improve operational efficiency.
• Administrative Support Staff: Current employees in administrative roles seeking to upgrade their skills and knowledge in office assistance.
• Individuals Preparing for Competitive Exams: Candidates aiming for government or corporate positions that require proficiency in office management and administrative tasks.
• Homemakers and Retirees: Individuals interested in re-entering the workforce or engaging in part-time administrative roles.

This course covers various attributes required for an Office Assistant. This course enables one to use the range of Microsoft Office products in the provision of high-quality administrative assistance. This includes Word Processor to create various documents and reports, Spreadsheets to track his/her daily flow, and Presentation Graphics to create an effective presentation for various events. After completing this course, one will be able to perform the following duties:

• Providing an excellent and consistent level of administrative support to the customers
• Scheduling executive meetings and travel plans
• Maintaining various types of data required in business matters
• Organizing various events and maintaining event expenses
• Creating presentations required in business
• Arranging reports and data files in a perfect manner so as to avoid any inconvenience in business matters
• Sending bulk SMS to the employees/clients

Learners can do the admission through the ALC or from www.mkcl.org/join website

Admission through ALC:

1. Select Course & batch
2. Learner data entry by ALC through ALC’s SOLAR Login
3. ALC will select the learning Mode (@ALC/@Online Mode)
4. Learner Payment confirmation
5. Provide the login credential to the learner

Admission through www.mkcl.org/join

1. Learner fills admission form on www.mkcl.org/join
2. Learner will select nearest MS-CIT/KLiC Center of choice
3. Tele-counselling to identify learner’s choice
4. Learner will confirm fee payment online
5. ALC will select the learning Mode (@ALC/@Online Mode)
6. Confirm Admission from ALC Login

The Academic Approach of the course focuses on the “work centric” education i.e. begin with work (and not from a book !), derive knowledge from work and apply that knowledge to make the work more wholesome, useful and delightful. The ultimate objective is to empower the Learner to engage in socially useful and productive work. It aims at leading the learner to his/her rewarding career as well as development of the society.

Learning methodology

• Learners are given an overview of the course and its connection to life and work.
• Learners are then exposed to the specific tool(s) used in the course through the various real-life applications of the tool(s).
• Learners are then acquainted with the careers and the hierarchy of roles they can perform at workplaces after attaining increasing levels of mastery over the tool(s).
• Learners are then acquainted with the architecture of the tool or Tool Map so as to appreciate various parts of the tool, their functions and their inter-relations.
• Learners are then exposed to simple application development methodology by using the tool at the beginner’s level
• Learners then perform the differential skills related to the use of the tool to improve the given ready-made outputs.
• Learners are then engaged in appreciation of real-life case studies developed by the experts.
• Learners are then encouraged to proceed from appreciation to imitation of the experts.
• After imitation experience, they are required to improve the expert’s outputs so that they proceed from mere imitation to emulation.
• Finally, they develop the integral skills involving optimal methods and best practices to produce useful outputs right from scratch, publish them in their ePortfolio and thereby proceed from emulation to self-expression.

Evaluation Pattern of KLiC Courses consists of 4 Sections as per below table:

MKCL’s KLiC Certificate will be provided to the learner who will satisfy the below criteria:

1. Learners who have successfully completed above mentioned 3 Sections i.e. Section 1, Section 2 and Section 3
2. Additionally, learner should have completed Section 4 (i.e. Section 4 will comprise of SUPWs i.e. Socially Useful and Productive Work in form of Assignments)
   • Learner has to complete and upload minimum 2 out of 5 Assignments