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Who is an IT Security Support Technician ?

IT Security Support Technician is the one who can:

  • Identify, diagnose, troubleshoot, resolve internet & intranet security related issues
  • Monitor and maintain the uptime of various types of network security devices such as:
    • Antivirus server and clients
    • Hardware and software Firewalls
    • Intrusion detection and Prevention Systems
    • Wi-Fi Access points

What does an IT Security Support Technician do?

Using Basic knowledge about viruses, malwares, spyware, cyber security policies, etc. he/she can perform following functions:

  • Diagnosing and resolving the basic IT security related problems
  • Primary level of fault finding and take necessary actions
  • Installing and Configuring antivirus software & its update
  • Installing and configuring windows firewalls
  • Configuring secure remote access
  • Configuring & maintaining a secure Wi-Fi network