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KLiC Courses

Tracks
Duration
Languages
Level
43 course(s) found.
Customer-Centric Service Strategies
Customer-Centric Service Strategies
Beginner
30 hours
Build service strategies that prioritize customer needs, loyalty, and long-term value.
Designing for Service Excellence
Designing for Service Excellence
Intermediate
30 hours
Learn frameworks and tools to design seamless and high-quality service experiences.
Capacity Management for Service Excellence
Capacity Management for Service Excellence
Advanced
30 hours
Manage demand and capacity in service systems to maintain quality and responsiveness.
Global Services Management
Global Services Management
Beginner
30 hours
Explore the operational and strategic aspects of managing international service businesses.
Service Model Simulation: Theory and Practice
Service Model Simulation: Theory and Practice
Beginner
30 hours
Simulate real-world service models to test and refine strategies for operational success.
Service Quality Optimization Essentials
Service Quality Optimization Essentials
Beginner
30 hours
Master tools and metrics for measuring, managing, and improving service quality.
Integrated Branding and Pricing Strategies
Integrated Branding and Pricing Strategies
Beginner
30 hours
Learn how to align branding with pricing strategies to maximize value and customer appeal.
Services in Modern Economy
Services in Modern Economy
Beginner
30 hours
Understand the role of the service sector in today’s economy and its evolving dynamics.
Entrepreneurship Journey: From Idea to Impact
Entrepreneurship Journey: From Idea to Impact
Beginner
30 hours
Learn to validate ideas, build business models, and launch ventures with real-world impact.