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KLiC Courses

Tracks
Duration
Languages
Level
43 course(s) found.
Enhancing Service Through People and Technology
Enhancing Service Through People and Technology
Beginner
30 hours
Integrate human resource strategies and technology tools to improve service delivery.
Mastering Management & Research Processes
Mastering Management & Research Processes
Intermediate
60 hours
Gain insights into effective management and conduct structured business research.
Service Marketing Strategies
Service Marketing Strategies
Intermediate
60 hours
Learn marketing techniques tailored for service-based businesses and customer retention.
Customer-Centric Marketing
Customer-Centric Marketing
Intermediate
60 hours
Design marketing campaigns that focus on customer needs and experience.
Service Designing and Operations
Service Designing and Operations
Advanced
60 hours
Plan and optimize service processes for consistent and high-quality delivery.
Managing Service Operations
Managing Service Operations
Intermediate
60 hours
Understand workflows, capacity, and customer handling in service environments.
Service Quality
Service Quality
Intermediate
60 hours
Learn tools and techniques to monitor, evaluate, and enhance service performance.
Service Entrepreneurship
Service Entrepreneurship
Intermediate
60 hours
Build and scale service-oriented businesses with a focus on innovation and customer value.
Basics of Management and Behavioral Science
Basics of Management and Behavioral Science
Foundation
60 hours
Understand management fundamentals and human behavior in organizational contexts.